cost structure
   
Outbound Business Call Management OBCM
= Hourly Rate
Administration
= Hourly Rate
Fulfilment
= Per item
   
Within costs are all aspects of campaign creation and management
   
   
measurements
   
SLE - Service Level Expectation - reflected in cost to opportunity and activity
Opportunity value
Lead criteria
Database enhancement
 
Full Circle International Ltd Cornerstone House 2 Melville St Edinburgh EH3 7NS UK t (+44) (0) 131 220 2740  www.full-circle.co.uk